10-08-2026, 02:18 AM
Copyable help-request template
Use this with the rules above. Replace the brackets, remove fields that do not apply, and preview before posting.
Share enough evidence, safely
Choose the right section
Panel-specific problems: aaPanel · CyberPanel · FASTPANEL · HestiaCP · CloudPanel · Other panels
Infrastructure questions: Linux administration · Web servers · Email servers · Networking and DNS
Operations: Security and hardening · Performance · Backups and recovery · Panel comparisons and migrations
Not sure? Use Issues & Problems. Search first and post one question in one appropriate section.
Start with the panel introductions
aaPanel FAQ · CyberPanel FAQ · FASTPANEL FAQ · HestiaCP FAQ · CloudPanel FAQ
Close the loop when it works
Reply with the cause, the exact fix and how you verified it. Mention any version-specific caveat. That makes your question useful to the next admin with the same problem.
Use this with the rules above. Replace the brackets, remove fields that do not apply, and preview before posting.
Code:
Title: [Panel or service]: [specific error] after [change]
Panel and exact version:
OS and version:
Web server / PHP / database versions (if relevant):
What I expected:
What actually happened:
When it started (include timezone):
Last change before the issue:
Steps to reproduce:
Exact error and a short, sanitized log excerpt:
Checks already tried and their results:
Scope: one website / all sites / panel only
Backup or rollback available: yes / noShare enough evidence, safely
- Paste text logs using the editor's Code button. Include a few relevant lines around the error, not an entire log archive.
- Remove passwords, API tokens, private keys, cookies, session IDs, database connection strings and personal/customer data. Also check URLs and screenshots for secrets.
- Use consistent placeholders such as DOMAIN_A and IP_A so the relationships remain clear. Keep error codes and version numbers intact.
- Never post credentials or grant strangers root access. If a secret was exposed, revoke or rotate it; hiding the post alone does not invalidate it.
- If sharing a screenshot, crop it to the useful area and permanently obscure sensitive values before uploading.
Choose the right section
Panel-specific problems: aaPanel · CyberPanel · FASTPANEL · HestiaCP · CloudPanel · Other panels
Infrastructure questions: Linux administration · Web servers · Email servers · Networking and DNS
Operations: Security and hardening · Performance · Backups and recovery · Panel comparisons and migrations
Not sure? Use Issues & Problems. Search first and post one question in one appropriate section.
Start with the panel introductions
aaPanel FAQ · CyberPanel FAQ · FASTPANEL FAQ · HestiaCP FAQ · CloudPanel FAQ
Close the loop when it works
Reply with the cause, the exact fix and how you verified it. Mention any version-specific caveat. That makes your question useful to the next admin with the same problem.
